Section 13Procedure for inquiry
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Procedure for inquiry
Consumer Protection Act
Consumer Disputes Redressal Commission
⚖️
Reviewed by Adv. Shailendra Babbar, Seasoned Advocate · Practicing since 31 years
📅 Updated 2026-03-31📚 Source: The Gazette of India
🗣️ Simple Explanation

If you file a complaint, the District Commission will investigate it. They'll look at the evidence from you and the other party. They can call people to testify and ask for documents to help them decide the case.

💡 Real Life Example

A consumer, A, files a complaint against a seller, B, for selling a defective product. The District Commission examines the product, hears both A and B, and reviews the purchase receipt before making a decision.

🛡️ KNOW YOUR RIGHTS
  • You have the right to present your case and evidence to the District Commission.
  • You can expect a fair investigation and a chance to be heard.
Sources & References

📒 Legal text sourced from The Gazette of India & AdvocateKhoj Bare Acts Library

⚖️ Content reviewed by Adv. Shailendra Babbar, Seasoned Advocate, with 31 years of legal practice

📚 Act Reference: Consumer Protection Act (replaces Consumer Protection Act 1986)

Disclaimer: This content is for informational purposes only and does not constitute legal advice. Consult a qualified advocate for specific legal matters.

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